Privacy Policy
In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Villa Samobor undertakes to provide a high level of protection of personal data of its guests and website visitors. We collect only the necessary data necessary for the provision of our services and the fulfillment of legal obligations.
Villa Samobor, Hamor 68, 10430 Samobor, Croatia as the data controller, is committed to protecting the personal data of its guests and website visitors, in accordance with the GDPR.
Purpose and legal basis of the processing
We process your personal data only when it is lawful and necessary. The processing is based on the following legal grounds:
- realization and management of accommodation reservations (performance of the contract),
- sending information related to your stay (performance of the contract),
- keeping records of guests in accordance with applicable laws (fulfilment of legal obligations),
- responding to your inquiries or requests (legitimate interest),
- any promotions or offers, with your prior consent (consent).
Types of data we collect
- First and last name
- Contact details (e-mail, phone)
- Reservations and stay details
- IP address and technical data when using the website
- Additional information you provide to us on a voluntary basis
Recipients of personal data
Personal data may be available:
- •Internal employees and persons in charge of the execution of services
- •Technical partners who maintain the website (e.g. hosting providers, e-mail service providers)
- •Competent authorities in accordance with applicable laws (e.g. TB, MoI)
Transfer of data to third countries
We do not transfer your personal data outside the European Union, unless this is necessary for the performance of the services (e.g. if we use third-party tools – Google, Facebook – that may have servers in third countries). In this case, we provide appropriate safeguards in accordance with Art. 46. GDPR.
Data storage period
Your data is kept:
- while there is a legal obligation (e.g. guest records – 10 years)
- for the duration of the contractual relationship
- until you withdraw your consent (for marketing purposes)
- for no longer than necessary to achieve the purpose of the processing
Your rights
You are entitled to:
- access to their data (Art. 15 GDPR)
- Correction of incorrect data (Art. 16)
- deletion (‘right to be forgotten’) in certain cases (Art. 17)
- restriction of processing (Art. 18)
- objection to processing (Art. 21)
- Data portability (Art. 20)
- withdrawal of consent at any time
To exercise your rights, please contact us by e-mail: info@villasamobor.hr.
Your rights
If you believe that your data is being processed in violation of applicable regulations, you have the right to lodge a complaint with a supervisory authority: Personal Data Protection Agency (AZOP) – www.azop.hr
Cookies
The website uses cookies to improve the user experience. The use of cookies is only possible with your explicit consent (pursuant to Art. 6 (1) (a) GDPR). More information is available in our Cookie Policy.